No cancellations or changes allowed within 24 hours of the appointment.

We are a small & artisan salon and have limited space in the salon. This has made us fully booked for at least 2 weeks in advance. We are sending out reminder SMS 2 days prior to your appointment and trust that you will notify us ASAP via text or call to 0414319185 if you can't make it as we have a list of people who would like to fill your time and need notice to arrange this. Deposits refunded within the cancellation policy will incur a 5% administration fee. If a deposit has been taken and there is less than 24 hours notice the deposit will be forfeited. If there has been 24 hrs or more notice we are happy to reschedule the time. Please don't reply with a SMS cancellation to the reminder notification mobile number, this is a computer generated message and any replies may not be seen in time to fill the canceled booking with someone from the waiting list, use the salon number for cancellations 0414319185.

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